I went to ATV zone after having viewed the UTV that I wanted. I walked into the store and located the vehicle. I was able to soend several minutes with the bike to make sure it was what I wanted, without being hounded by anyone. As soon as I walked toward the service counter, Richard asked if he could help me. Long story short, the transaction went as smoothly as possible. There was no pressure to buy anything extra, just brief inquiries to make sure I knew what was available- to include an extended warranty. I would definitely shop at ATV Zone if I decided to buy another ATV or UTV. (Employee: Richard Inkenbrandt)